Last updated: October 2, 2026

Allywags (“we,” “us,” or “our”) provides dog walking and pet care services in Exeter, New Hampshire, and surrounding communities. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, contact us, subscribe to updates, request an appointment, or use our services.

1. Information We Collect

Information you provide

We collect information you choose to provide through our contact forms, booking forms, newsletter signups, and communications with us. Depending on your interaction with Allywags, this may include:

Your first and last name, email address, and phone number.
Your service address and, for Pet Taxi services, pickup locations and destinations.
Requested services, appointment dates and times, service preferences, and booking history.
Your pet’s name, type, age, breed, routines, behavior, medication needs, and other care instructions you provide.
Inquiry messages, transportation instructions, and other information you include in form submissions or communications.

Please provide only information relevant to your inquiry or your pet’s care. Avoid including sensitive personal information or home security codes in general website forms.

Service-related information

In connection with providing pet care, we may create visit notes, service records, and pet photos used to document care and provide updates to you.

Information collected automatically

Our website and connected service providers may collect technical and usage information, including IP addresses, browser and device details, pages viewed, referring websites, visit times, and interactions with website features. Some services may derive an approximate location from technical information. Cookies and similar technologies may be used as described in Section 5.

2. How We Use Information

We use information to:

Respond to questions and service inquiries.
Review appointment requests, coordinate scheduling, and communicate confirmations or changes.
Provide pet care tailored to your pet’s needs and your instructions.
Coordinate transportation and service locations.
Send visit updates, pet photos, and other service-related communications.
Maintain client and service records.
Send newsletter updates, offers, and announcements when you subscribe or otherwise agree to receive them.
Understand website use, improve our website and services, and help prevent misuse.
Comply with applicable legal obligations and address disputes.

3. Newsletters and Communications

When you subscribe to Allywags updates, we use your name and email address to send occasional pet care news, special offers, service announcements, and other Allywags updates.

You may unsubscribe from marketing emails using the unsubscribe link in those emails or by contacting walkswithallywags@gmail.com. Unsubscribing from marketing emails does not prevent us from sending communications needed to respond to your requests or provide services.

Our email service providers process subscriber information and delivery records. Depending on the tools and settings used, they may also process email-open and link-click information to help us understand engagement.

When you contact us or request services, we may respond using the contact details you provide, including by email, telephone, or text message. Submitting a service inquiry or booking request does not, by itself, subscribe you to marketing emails or promotional text messages.

4. How We Disclose Information

We do not sell or rent our client contact information or newsletter subscriber lists.

We may disclose information to service providers that support our operations, including website hosting, form processing, appointment scheduling, customer-record management, email delivery, communications, and analytics.

We may also disclose relevant information when necessary to coordinate services you request, as authorized by you, to comply with legal obligations, or to protect the safety, rights, or property of our clients, their pets, Allywags, or others.

Google’s processing of website information is described in Section 5.

5. Cookies and Google Analytics

Our website and connected services may use cookies and similar technologies to support website functionality and understand how visitors use the site.

When enabled, Google Analytics helps us measure website traffic and interactions and improve our content and functionality. It may use cookies and similar technologies to collect information about pages visited, website interactions, browser and device characteristics, and approximate location derived from technical information.

For more information about Google’s processing of information, visit https://policies.google.com/technologies/partner-sites

You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features. Google also provides information about its Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout

The Analytics opt-out add-on applies to supported browser-based Google Analytics collection; it does not stop all information collection by our website or other services.

6. Pet Photos and Testimonials

We may take pet photos during visits to document services and provide updates to clients.

Our website also displays pet photos and client testimonials. Public promotional use is separate from providing private service updates. This Privacy Policy does not itself grant permission to publish your photos, testimonial, or personal information.

Please contact us if you have questions about a photo or testimonial associated with you or your pet, or would like to request its removal from channels we control.

7. Information Retention

We retain information for as long as reasonably needed for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes, and meeting applicable legal obligations.

Retention depends on the type of information, our relationship with you, and applicable requirements. We may retain limited records of unsubscribe requests to help respect your communication preferences.

8. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information you have provided to us. We will review and respond to requests in accordance with applicable law and may need to verify your identity.

Some information may need to be retained for legal obligations, recordkeeping, or resolving disputes.

You may decline to provide information, although we may be unable to respond to an inquiry or arrange services without necessary contact, scheduling, or care details.

For privacy requests, email walkswithallywags@gmail.com.

9. Security

We take reasonable measures designed to protect the information we handle against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of electronic transmission or storage is completely secure.

10. Third-Party Websites

Our website includes links to third-party services, including Facebook and Instagram. When you visit or interact with those services, their own privacy policies and practices apply. We do not control their handling of information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, website, or information practices. Updates will be posted on this page with a revised “Last updated” date. We will provide additional notice when required by applicable law.

12. Contact Us

For questions about this Privacy Policy or our handling of your information, contact:

Allywags
Exeter, New Hampshire
Email: walkswithallywags@gmail.com
Phone: (978) 378-0295