Question 1

Are you insured and bonded?

Accepted Answer

Yes, Allywags is fully insured and bonded, providing added peace of mind when Alex cares for your pets and home.

Question 2

Do new clients need a Meet & Greet?

Accepted Answer

New clients start with a complimentary 30-minute Meet & Greet. This gives Alex a chance to meet you and your pet, learn about their routine, and discuss the care they need. Simply select 'I'm a New Client' on the booking page to request a preferred date and time. Alex will review your request and confirm availability.

Question 3

What should I tell you about my pet before our first visit?

Accepted Answer

For new clients, Allywags asks for basic information about your pet, including their age, type, routine, temperament, behavior, medical needs, and anything else Alex should know before the Meet & Greet.

Question 4

What areas do you serve?

Accepted Answer

We proudly provide dog walking and pet care services in Exeter, NH, and surrounding communities within approximately a 10-mile radius. This includes nearby towns like Stratham, Newmarket, and Hampton. If you're unsure whether you fall within our service area, just reach out—we're always happy to see how we can help.

Question 5

How do I book an appointment?

Accepted Answer

Use the booking page and select whether you're a new or returning client. New clients will be guided through the complimentary Meet & Greet request. Returning clients can choose Dog Walking, Drop-In Visits, or Pet Taxi, select their options and preferred time, and submit an appointment request. Alex will follow up to confirm the appointment.

Question 6

Is my appointment confirmed as soon as I submit the booking form?

Accepted Answer

No. Submitting the form sends a booking request to Alex. She will review your preferred date, time, and service, then contact you to confirm availability. Your appointment is not confirmed until Alex confirms it.

Question 7

Are the appointment times shown on the booking page exact?

Accepted Answer

Appointment times are approximate and may vary slightly due to travel time between visits. Alex will confirm your appointment details after reviewing your request.

Question 8

How do payments work?

Accepted Answer

Payment is due upon completion of services. If you receive multiple services within the same week, payment for all services is due by the end of that week unless other arrangements have been made in advance.

Question 9

What services does Allywags offer?

Accepted Answer

Allywags offers dog walking, drop-in visits, and local Pet Taxi transportation. New clients can discuss which services best fit their pet during the complimentary Meet & Greet.

Question 10

How long are walks?

Accepted Answer

Walks typically range from 15 to 60 minutes, customized to your dog's energy level, age, and routine. Whether your pup needs a quick midday potty break or a longer adventure to burn off energy, our dog walking services are tailored to fit. We focus on providing the exact amount of exercise and enrichment your pet needs to thrive.

Question 11

Can walks be customized?

Accepted Answer

Absolutely. Every dog receives personalized pet care, and we adapt our visits to their specific needs. From adjusting the pace for senior dogs to practicing basic commands with puppies, your dog walker will ensure each outing is safe, engaging, and enjoyable. We treat your dog like family, meaning their comfort and happiness always come first.

Question 12

How much does dog walking cost?

Accepted Answer

Dog Walking rates are: 15 minutes — $25, 30 minutes — $35, 45 minutes — $45, 60 minutes — $55. Additional services or add-ons may affect the final price.

Question 13

How much do drop-in visits cost?

Accepted Answer

Drop-In Visit rates are: 15 minutes — $20, 30 minutes — $30, 45 minutes — $40, 60 minutes — $50. Drop-ins can be used for potty breaks, feeding, fresh water, medication, attention, and personalized in-home care.

Question 14

Can you care for more than one pet?

Accepted Answer

Yes. An additional pet can be added to a visit for $10. If you have multiple pets or have questions about the best setup for your household, include the details when requesting your appointment.

Question 15

Can I add extra time to a dog walk?

Accepted Answer

Yes. Additional walk time can be added when available: 15 additional minutes — $12, 30 additional minutes — $24. The booking page will show applicable options when you select your service.

Question 16

What is included in a dog walk?

Accepted Answer

Each walk is tailored to your dog's routine, energy level, selected duration, and individual needs. Alex focuses on giving your dog safe, attentive exercise and personalized care during every visit.

Question 17

What is included in a drop-in visit?

Accepted Answer

Drop-in visits can include potty breaks, feeding, fresh water, medication when arranged, attention, and other personalized in-home care based on your pet's routine and needs.

Question 18

What is Pet Taxi?

Accepted Answer

Pet Taxi provides local transportation for pets to destinations such as veterinary appointments, grooming appointments, daycare, and other local stops. Pricing starts at $20 for trips within 10 miles, with additional mileage at $2 per mile.

Question 19

Can you administer medication?

Accepted Answer

Yes. We can administer basic oral medications, topical medications, and injections when needed. We'll discuss your pet's specific medical requirements during your complimentary meet-and-greet to ensure we're the right fit for your dog's care.

Question 20

Do you care for cats or other pets?

Accepted Answer

Yes, depending on the service and the pet's needs. Drop-In Visits and Pet Taxi may be appropriate for cats and other pets. Tell Alex about your pet when submitting your request so you can determine the best fit.

Question 21

What happens in bad weather?

Accepted Answer

We walk rain or shine, so your dog's routine is never interrupted. However, in extreme weather conditions, we prioritize safety by offering shorter outdoor potty breaks followed by indoor playtime and enrichment. Our goal is to provide consistent, reliable pet care in Exeter, NH, while keeping your dog safe from harsh elements.

Question 22

Do you provide Visit Updates after walks?

Accepted Answer

Yes. Alex sends photos and detailed Visit Updates after every visit so you always know how your pet is doing. It's a simple way to stay connected and enjoy peace of mind while you're away.

Frequently Asked Questions

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